Privacy
Policy

1. Information We Collect

We collect information necessary to provide our services, comply with regulatory requirements, and ensure platform security. This includes:

• Identity Information: Name, date of birth, government-issued identification, and address as required for KYC compliance
• Contact Information: Email address, phone number, and communication preferences
• Financial Information: Bank account details, transaction history, and trading activity
• Technical Information: IP address, device information, browser type, and usage analytics
• Communication Data: Customer support interactions and platform communications

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our trading platform and services
• Verifying your identity and complying with KYC/AML requirements
• Processing transactions and managing your account
• Detecting and preventing fraud, money laundering, and other illegal activities
• Improving our services and developing new features
• Communicating with you about your account and our services
• Complying with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in platform operations under strict confidentiality agreements
• Legal Compliance: When required by law, regulation, legal process, or government request
• Security: To protect our rights, property, or safety, or that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued privacy protection

4. Data Security

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Employee training on data protection and privacy best practices
• Incident response procedures for potential security breaches

While we strive to protect your information using industry-standard security measures, no method of electronic transmission or storage is 100% secure.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information, subject to legal and regulatory requirements
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing under certain circumstances
• Objection: Object to processing of your personal information for specific purposes

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of information and applicable legal requirements.

7. International Data Transfers

As a US-based company serving global users, we may transfer personal information to countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through our platform or via email. Your continued use of our services after such updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: